Refund Policy

Last updated on 21-11-2024

At DripLine, we value our customers and strive to deliver high-quality products. Our refund policy ensures transparency and fairness in handling your refund requests. Please read the following carefully before making a purchase.

1. No Refunds After Delivery

We do not offer refunds once your order has been delivered. Please ensure that the product meets your expectations before placing the order.

2. Refunds Before Delivery

If you choose to cancel your order before it has been delivered, a refund will be processed after deducting a 5% processing fee.

3. Conditions for Refund Eligibility

Refunds are only applicable under the following circumstances:

You cancel your order before it has been delivered.
We are unable to fulfill your order due to unforeseen circumstances.

Refund requests must be submitted using our designated contact methods and within the time period specified in our communication.

4. Refund Process

Refunds will be initiated within 5-7 business days of approval.
Refunds will be processed to the original payment method.
Any applicable deductions (e.g., processing fees) will be clearly mentioned in the refund confirmation.

5. Exceptions to Refunds

Refunds will not be applicable under the following circumstances:

The product has been delivered and meets the specifications provided at the time of purchase.
Incorrect order details provided by the customer at the time of checkout.

6. Contact Us

For refund requests: Contact us on our website